Do you have some Questions?
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Contact
Tura-Travel can be reached by telephone on 0051-1-7337614. Please leave your name and phone number if you are not instantly connected to our staff. We will return your call as soon as possible.
You can also e-mail your name and phone number to: info@tura-travel.com
You can come by to see us and discuss your trip. You can make an appointment via e-mail or telephone.
In Peru, Bolivia and Ecuador you can basically buy everything in a pharmacy that is also sold in your country of origin. In addition to any medications you may be taking, we recommend that you bring paracetamol, aspirin, plasters, iodine or a bottle of pure alcohol, antidiarrheal tablets, ORS against dehydration, anti-mosquito cream, anti-sunscreen cream, lip cream, tweezers and scissors. If you are going to walk the Inca trail or another trail, then water purification tablets are a tip. If you get seasick easily and go to the Galápagos Islands, travel tablets are useful to have with you.
If you are unsure whether or not you should take something with you, always consult your doctor beforehand.
Questions about the booking procedure
You can request your quote via our website. Of course, you can also call us for this. Requesting a quote from Tura-Travel is entirely without obligation.
At Tura-Travel you can have a trip put together entirely based on your own wishes.
Our working method is as follows:
1. You can contact us via the website, an e-mail to info@tura-travel.nl or by telephone (06-26416066) and make your travel wishes known.
2. Based on your data or the telephone conversation we make a first proposal.
3. When the proposal is satisfactory, we will make a final offer.
4. If you agree with this offer, you will receive your booking confirmation/invoice from Tura-Travel. You will receive the travel documents no later than ten days before departure, such as the hotel details and the details of our local representative at your destination.
You can easily book the trip you want via the website, by telephone or by e-mail. To make a reservation, the following information is required per person:
– Name according to passport,
– Passport number,
– Gender,
– Date of birth,
– Address details and telephone number of the contact person.
We refer you to Article 7 of our general terms and conditions. Please note that changes are always subject to additional costs.
Cancellation must be made in writing at all times. You can send your cancellation to our postal address or by e-mail to info@tura-travel.nl. After receipt, your cancellation will be processed. You can find the cancellation conditions in our general terms and conditions . After your cancellation has been processed, you will receive confirmation by email. You can submit the invoice to your insurance company and they will determine whether you will be reimbursed for the cancellation costs.
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“With our personalized approach and years of expertise, we put together the perfect trip with you to the hidden gems of Peru and Bolivia, where we strive for the most unique experience with the necessary comfort.”
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